RVP, Professional Services - Emerging Markets

Responsibilities

• Own and manage the regional Professional Services P&L, budget, and operating plan to ensure margin targets and financial health.
• Lead, scale, and develop the Professional Services organization, including Forward Deployed Engineering and Customer Success Engineering teams across MEA.
• Partner with Sales and Account Management to lead the scoping, solutioning, and pitching of professional services for strategic opportunities.
• Define and govern regional service delivery methodologies to ensure consistent, high-quality outcomes across the customer lifecycle.
• Enforce technical standards and MLOps best practices for customer deployments to ensure scalable and secure enterprise solutions.
• Serve as the senior technical point of contact and executive sponsor for strategic enterprise customers and C-level stakeholders.

Requirements

• 10–14 years of progressive experience in software engineering, platform deployment, or AI/ML technical roles.
• Minimum of 4 years in a senior management or VP-level leadership position.
• Bachelor’s degree in Computer Science, Engineering, or a related technical field.
• Expert-level, hands-on experience with at least one major cloud platform, including security and compliance considerations.
• Demonstrated experience working across the MEA region, including an understanding of GCC and European markets.
• Deep expertise in deploying enterprise AI/ML platforms and strong architectural understanding of MLOps, containerization (Docker/Kubernetes), and CI/CD pipelines.

Preferred Qualifications

• Master’s degree or PhD in a technical field.
• Familiarity with Generative AI and Agentic AI frameworks such as LangGraph, LlamaIndex, or CrewAI.
• Expert familiarity with the DataRobot AI Platform.

Benefits

• Medical, Dental, and Vision Insurance.
• Flexible Time Off Program.
• Paid Holidays and Paid Parental Leave.
• Global Employee Assistance Program (EAP).

About the Company

DataRobot delivers AI that maximizes impact and minimizes business risk. Our platform and applications integrate into core business processes so teams can develop, deliver, and govern AI at scale. Organizations worldwide rely on DataRobot for AI that makes sense for their business — today and in the future.