SailPoint Consultant

Responsibilities

• Provide L2 support for SailPoint IdentityIQ: investigate, troubleshoot, and resolve incidents and tickets.
• Develop, update, and maintain SailPoint workflows, rules, and connectors.
• Implement minor enhancements and configuration changes to the IAM platform.
• Monitor platform health, perform routine checks, and tune performance.
• Support user provisioning, de-provisioning, role management, and access reviews.
• Collaborate with L3 teams for escalations and complex issue resolution.
• Maintain accurate documentation for configurations, processes, fixes, and runbooks.
• Participate in change management, incident reporting, and post-incident analysis.

Requirements

• SailPoint IdentityIQ
• Java
• Beanshell
• XML
• SailPoint APIs
• IAM operations
• Provisioning
• Access reviews
• Troubleshooting
• Connectors

Preferred Qualifications

• 3+ years hands-on SailPoint experience in production environments.
• Experience with IAM incident, change, and problem management processes.
• Knowledge of IT security and compliance frameworks (e.g., ISO, SOC, GDPR basics).
• Experience integrating SailPoint with enterprise systems (AD, HRIS, SaaS).
• Strong analytical, communication, and documentation skills.

Benefits

• Annual Leave
• Annual Ticket
• Gratuity
• Health Insurance
• Visa Sponsorship

About the Company

Paramount Assure is an IT services firm specializing in identity, access management and security operations. We work with enterprise clients to design, implement and operate secure IAM platforms. This role supports our UAE-based operations and requires candidates to operate from within the UAE (Dubai-based, hybrid working model).