Sales Development Representative

Responsibilities

• Make high-volume outbound calls to prospective leads
• Set and confirm qualified meetings for clients
• Manage pipeline activity, including rebooking no-shows
• Log all activities, outcomes, and documentation in the CRM
• Coordinate calendar handoffs to account executives or client teams
• Execute pre-built cadences and sequences provided by client teams
• Report daily and weekly activity and results
• Adapt messaging to different client industries and follow calling playbooks

Requirements

• Strong English proficiency (spoken and written)
• Availability to work during US Eastern Time (EST) business hours
• Prior experience using a CRM (e.g., HubSpot, Salesforce)
• Proficiency with Microsoft Office (Excel, Word, Email)
• High level of process discipline and consistency with reporting
• Coachability and openness to feedback

Preferred Qualifications

• Prior SDR or BDR experience specifically within US markets
• Proven track record of booking meetings from outbound campaigns
• Familiarity with data enrichment tools like SalesIntel, Apollo, or ZoomInfo

Benefits

• Competitive salary and 13th-month pay
• 12 days of Paid Time Off (PTO)
• 12 paid US holidays per year
• Comprehensive healthcare and life insurance
• Maternity and paternity leave
• Mental health support and wellness resources
• Milestone gifts and team experiences

About the Company

Coconut connects founders and businesses with top-tier remote talent while prioritizing meaningful, reliable partnerships. We believe success happens when everyone wins: clients achieve their goals, and our virtual professionals find purpose and growth in their work.