Sales Engineer - UAE

Responsibilities

• Become an expert in Teramind’s products and develop a thorough understanding of our product technology by troubleshooting, reproducing issues, determining the root cause for customer-reported challenges and building tools for faster diagnosis and future problem resolution.
• Collaborate with the Teramind team to provide technical expertise in sales presentations, product demonstrations, and supporting technical evaluations.
• Create and communicate system design and integration strategies. Assist with proper deployment of solutions in customer environments.
• Design, manage, and deliver high-quality technical proofs of value (POVs) for prospective customers, working cross-functionally with Sales, Engineering, and Support teams.
• Proactively engage with customers and Teramind internal teams regarding product feedback, roadmap requests, and the competitive landscape.
• Maintain accurate notes/feedback/updates in CRM (HubSpot) regarding customer input, status updates, next steps, etc.
• This role will require the ability to articulate both the technical advantages and the value proposition of Teramind’s solutions.
• Participate in proposal reviews and coordinate with various internal teams to ensure all business unit goals are addressed in our proposals.

Requirements

• Minimum of 3+ years in a Sales/Pre-sales Engineering role in B2B software—cybersecurity and/or workforce management experience preferred.
• Proficiency in Linux Server and Windows environments.
• Strong knowledge of cloud platforms including AWS and Azure.
• Excellent troubleshooting skills and a proactive approach to problem-solving.
• Familiarity with virtualization technologies.
• Familiarity with Docker and PostgreSQL.
• Exceptional attention to detail, organization, time management, and prioritization skills.
• Excellent written and oral communication skills in English.

Benefits

• Competitive salary with a focus on a global market
• Career-growth opportunities
• Flexible Time Off and Paid Time Off benefits
• Ongoing training and development opportunities

About the Company

Teramind is a hybrid, global workforce building the next-generation Insider Risk Management and User Behavior Analytics platform. Join our team of innovators who are redefining insider risk management through cutting-edge technology. More than 10,000 organizations across the globe use Teramind to mitigate insider threats and protect their sensitive company data with the most robust, enterprise-grade software on the market. As a global team, Teramind embraces an inclusive and flexible work environment and team culture. We win together, learn from each other, and respect each other while delivering best-in-class security solutions.