Sales Manager

Responsibilities

• Conduct outbound calls to existing customer databases for reactivation and upselling
• Promote and sell personalized bonus packages and special offers
• Build strong engagement and attachment to the product
• Analyze customer activity, sales performance, and engagement metrics
• Prepare reports and adjust sales strategies based on results
• Collaborate closely with VIP and internal teams to improve conversions
• Ensure a professional, customer-oriented experience in every interaction
• Consistently meet and exceed individual sales KPIs

Requirements

• Experience in B2C sales or account management
• Strong sales mindset with a focus on results and KPIs
• Confident spoken and written English
• Excellent communication, persuasion, and negotiation skills
• Ability to work with numbers, metrics, and performance reports
• High level of self-motivation and stress resistance
• Ability to multitask and quickly switch between priorities

Preferred Qualifications

• Previous experience in iGaming, gambling, or betting projects
• Experience with outbound sales, reactivation campaigns, or bonus sales
• Understanding of player behavior and retention mechanics
• Experience working with CRM systems and sales analytics tools

Benefits

• Flexible working hours and remote work format
• Competitive compensation based on skills and performance
• Unlimited vacation days and paid sick leave
• Employee referral bonuses and gifts
• 50% financial support for learning and professional development
• Wellness benefits including sports activities and gym memberships
• Co-working space reimbursement
• Supportive team culture with regular team-building activities

About the Company

TrueGroup was founded in 2019 by a team of professionals from marketing, software development, and game design, focused on creating high-quality iGaming solutions while fostering a culture of collaboration and ownership.