Sales Operations Specialist

Responsibilities

• Use Salesforce.com to generate quotes, track opportunities, and process orders
• Respond to internal and external inquiries promptly
• Suggest creative pricing and payment solutions
• Serve as a liaison between customers, vendors, and Sales Executives
• Develop and maintain relationships with key vendors and customers
• Attend regional forecast calls and perform pipeline analysis
• Assist the Marketing team with planning and coordinating regional events
• Coordinate with Accounting and Contracts Departments to process orders

Requirements

• High School Diploma or GED required
• 3+ years in customer service or sales support
• Experience with CRM software (Salesforce.com preferred)
• Intermediate Microsoft Office skills
• Strong math skills for calculating margins and discounts
• Excellent written and verbal communication skills
• Ability to work a flexible schedule

Preferred Qualifications

• Background in the IT industry
• Technical sales or support experience
• Outbound calling experience

Benefits

• Remote workforce (U.S. based)
• Group Medical Insurance options (PPO or HDHP with HSA)
• Group Dental Insurance
• 12 corporate holidays and Flexible Time Off (FTO)
• Mobile phone and home internet allowance
• Retirement plan eligibility after 2 months
• Pet Benefit Option

About the Company

GuidePoint Security is a rapidly growing, privately-held value-added reseller focusing exclusively on Information Security. Since 2011, GuidePoint has grown to over 1,200 employees and serves more than 6,200 customers.