Sales Support & Account Operations Specialist

Responsibilities

• Prepare and manage draft quotes for Cloudflare licensing, professional services (based on SE input), and support/managed plans
• Coordinate with Cloudflare distributors on pricing, approvals and quote submission
• Track and organize renewals; ensure timely preparation and follow-up
• Maintain and update CRM (Zoho) for data accuracy and visibility
• Schedule demos, onboarding calls, and internal handovers
• Monitor and update indirect partner/distributor opportunities
• Act as operational point of contact for client needs when AEs are unavailable
• Collect and organise information for AE/SE involvement
• Produce and maintain weekly sales reporting (pipeline, renewals, deals in progress)
• Escalate issues to sales leadership, SEs, or partners and ensure adherence to internal approval flows

Requirements

• Sales support
• CRM (Zoho)
• Quote management
• Renewal tracking
• Partner coordination
• Arabic language
• French language
• English language
• GST availability
• Office 365
• Google Workspace
• Process oriented

Preferred Qualifications

• Cloudflare exposure
• Cybersecurity knowledge
• Professional services quoting
• Distributor experience
• Sales engineer collaboration
• Pipeline management

Benefits

• Full remote setup with regional impact
• Strategic role in Cloudflare-focused business
• Career growth into Sales Ops or Partner Enablement
• Collaborative performance-driven culture
• Competitive local compensation package

About the Company

Brixio is a service and delivery partner for Cloudflare across the Middle East, North Africa and Europe. The company focuses on Cloudflare licensing, support plans, professional services and managed offerings, working closely with clients, distributors and Cloudflare to enable high-impact implementations across the MENAT region. This role supports scaling the Cloudflare business by enabling fast, precise and structured commercial execution.