Sales Support Specialist

Responsibilities

• Serve as a liaison between Sales and Operations to ensure alignment on process requirements and timelines
• Support sales leadership by providing accurate information on operational capabilities and service levels
• Lead client-facing discussions regarding operational processes, timelines, and performance metrics
• Pull and analyze data to monitor key operational and sales performance metrics
• Build and maintain recurring reports or dashboards for business reviews
• Create visually compelling presentations outlining operational performance and client metrics
• Collaborate with Business Support teams to communicate process feedback and enhancement requests

Requirements

• Bachelor's degree in Business, Communications, Operations Management, or equivalent experience
• 2–4 years of experience in sales operations, client services, or process management
• Strong written and verbal communication skills for interacting with clients and executives
• Analytical mindset with ability to interpret data using Excel or similar tools
• Ability to manage multiple priorities in a fast-paced environment

Preferred Qualifications

• Experience with reporting tools like Tableau or Power BI
• Prior client-facing experience in a B2B environment
• Strong presentation skills for delivering data recommendations to varied audiences

Benefits

• Medical, Dental, and Vision insurance
• 401k with company match
• Employee Stock Purchase Plan (ESPP)
• Employee Assistance Program (EAP)
• 10 Vacation days per year and 7 Paid Company Holidays
• Life and AD&D Insurance

About the Company

Copart is a technology leader and the premier online vehicle auction platform globally, connecting vehicle sellers to more than 750,000 buyers in over 190 countries.