Salesforce Technical Architect

Responsibilities

• Design and own end-to-end Salesforce architecture across Sales, Service, and industry-specific clouds
• Collaborate with business stakeholders to translate requirements into scalable technical solutions
• Evaluate and design integration patterns between Salesforce and external systems using APIs and middleware
• Guide development teams through design reviews, best practices, and code quality oversight
• Support pre-sales activities through solutioning, effort estimation, and architecture advisory
• Create and maintain technical documentation including ERDs, sequence diagrams, and architecture blueprints

Requirements

• 8+ years of client-facing consulting experience with a focus on Salesforce architecture
• 8+ years of hands-on experience across Salesforce Sales Cloud, Service Cloud, and Experience Cloud
• Required certifications: Sales Cloud, Service Cloud, Agentforce, and at least one Salesforce Architect domain certification
• Proven experience with RESTful APIs and middleware integration patterns
• Experience working within Agile project methodologies

Preferred Qualifications

• Experience with Data Cloud, Field Service, or Revenue Cloud
• Familiarity with DevOps practices, CI/CD pipelines, and Salesforce release strategies

About the Company

Horizontal Digital is a digital consultancy that creates websites, apps, portals, and other experiences for Fortune 500 companies. We fuse strategy, data, design, and technology to solve complex customer needs through empathy and innovation.