Seller Operations Professional

About the Company

At Trendyol Operations, we optimize systems, enhance efficiency, and harness technology to deliver seamless e-commerce experiences. From robotics to automation, we leverage cutting-edge solutions to meet the needs of millions. We work cross-functionally with teams across the business, turning ambitious goals into reality through data, speed, and teamwork. In a culture that values ownership, impact, and inclusivity, we grow together — as individuals and as a team.

Responsibilities

• Coordinate with the sellers to assure orders arrive to customer within the deadline.
• Coordinate with sellers and other units for product procurement.
• Communicate well with sellers and coordinate all operational processes.
• Visiting and training seller's site operations.
• Prepare operational quality metrics reports ( "on time in full" order management).
• Follow up seller operation quality improvement points & leading projects.
• Coordinate and create operational processes for new countries.

Requirements

• Bachelor’s degree from reputable universities.
• At least 3 years of experience, supplier management.
• Good command of MS Office, (especially excel knowledge).
• Good team player with strong communication skills.
• Critical thinker, Data-oriented mindset with strong problem-solving skills.

Benefits

• Hybrid working model with flexibility: a schedule that helps you find the right balance between flexibility and team bonding, including work-from-abroad opportunities and a summer working model.
• Personalised training allowance and learning opportunities: Use your annual budget for any training or conference of your choice, explore our Learning Management System (LMS) anytime, and join in-person learning sessions offered throughout the year.
• Responsibility from day one: Take full ownership from the start in a culture where every voice is heard and valued.
• A diverse, international team: Collaborate with global peers across our offices in Berlin, Amsterdam, Dubai, and beyond, in a startup-spirited and collaborative environment.
• Opportunities to grow with the best: Tackle meaningful challenges, develop through hands-on experience, and grow with the support of expert guidance and global mentoring.
• Meaningful connections beyond tasks: Be part of team rituals, events, and social activities that help us stay connected and inspired.