Senior Account Manager

Responsibilities

• Own commercial growth plans and run regular business reviews to align on client goals
• Execute commercial renewals and identify upsell/cross-sell opportunities
• Negotiate complex commercial proposals including discounts and SLA compensations
• Analyze client ROI using CRM and BI data tools to optimize product adoption
• Translate client business metrics into actionable product and operational feedback
• Drive smooth platform onboarding for newly signed accounts
• Unblock operational jams across Legal, Compliance, Finance, Product, and Support teams
• Mentor and upskill internal team members through training sessions

Requirements

• 3+ years of experience in iGaming (Account Manager or similar client-facing role)
• Advanced commercial negotiation skills
• English proficiency at B2 level or higher
• Deep understanding of the iGaming landscape and operator challenges
• Solid technical literacy regarding SDLC and release management
• Experience with CRM/BI tools and project tools like JIRA, Confluence, Miro, or Asana
• Strong problem-solving mindset and time management skills

Preferred Qualifications

• Experience training or mentoring junior Account Managers
• Advanced skills in Microsoft Office (Excel modeling, PowerPoint)
• Existing network of operator contacts in the iGaming industry

Benefits

• Benefits Cafeteria: annual budget for Sports, Medical, Mental health, Home office, or Languages
• Paid maternity/paternity leave plus monthly childcare allowance
• 20+ vacation days, unlimited sick leave, and emergency time off
• Remote-first environment with tech support and coworking compensation
• Team events (online/offline/offsite)
• Learning culture with internal courses and growth programs

About the Company

GR8_TECH builds B2B iGaming platforms for operators. We deliver full-cycle, high-impact tech designed to scale—from seamless integrations to long-term operational support.