Senior Account Manager

About the Company

Wistia is an end-to-end video platform that gives businesses the tools to create, host, share, and analyze videos and webinars. We are a growing, profitable company with tens of thousands of paying customers and over half a million active accounts.

Responsibilities

• Own and execute the expansion motion for a defined book of strategic accounts
• Lead commercial conversations related to upgrades, plan expansions, and contract changes
• Partner closely with Customer Success Managers on jointly owned accounts
• Prospect proactively into unmanaged and lightly managed accounts using usage data and intent signals
• Maintain accurate opportunity tracking, pipeline forecasting, and account documentation in Salesforce

Requirements

• Demonstrated success generating and closing expansion revenue from an existing book of business
• Experience navigating enterprise deal cycles with multi-stakeholder buying groups
• Strong commercial instincts and negotiation skills
• Ability to partner effectively with Customer Success teams
• Experience with cold outbound or self-sourced prospecting
• Comfort using AI tools in your workflow
• Proficiency with Salesforce

Benefits

• Competitive compensation package including employee stock options
• 401k with 3% company contribution
• Fully paid healthcare, dental, and vision insurance premiums (including family plans)
• 16 weeks of paid parental leave
• Flexible Time Off
• Annual professional development stipend
• New hire bonus for home office setup