Senior Business Operations Manager

Responsibilities

• Own Salesforce CRM strategy, including pipeline management, dashboard development, and reporting
• Supervise the part-time BizDev Administrator to ensure data quality and reporting accuracy
• Lead the proposal development cycle, including client research, pitch deck refinement, and scoping
• Manage client contracts, renewals, amendments, and onboarding coordination
• Develop and execute a 6–12 month operational roadmap for Business Development
• Manage the operational budget for systems, tools, and project resources
• Drive cross-team alignment between Sales, Consulting, and Insights teams

Requirements

• 6+ years of experience in business operations or sales operations
• Experience managing or supervising direct reports or contractors
• Proven track record working within a sales or business development team
• Experience managing contracts, renewals, or client operations
• High proficiency with CRM systems, specifically Salesforce
• Strong organizational skills and ability to work in fast-paced environments
• Excellent written and verbal communication skills

Preferred Qualifications

• Experience in a nonprofit or mission-driven organization
• Experience supporting remote or distributed teams
• Familiarity with Jira, Google Drive, or similar project management tools
• Interest or experience in marketing, content calendars, or email marketing tools

About the Company

News Revenue Hub is a 501(c)3 nonprofit organization that works with news outlets to develop stronger business models and more loyal audiences. We provide technology infrastructure and customized strategies to help newsrooms achieve financial sustainability.