Senior Client Manager

About the Company

Nava is on a mission to fix healthcare. Fusing deep benefits expertise with cutting-edge technology, Nava delivers a modern, transparent, and affordable healthcare experience through its AI-powered benefits platform, HQ.

Responsibilities

• Manage a portfolio of New York large group employer clients (100–2000 lives) as a trusted advisor
• Lead annual service plan execution including renewals, open enrollment, compliance support, and vendor deployment
• Design creative, consultative benefit solutions based on New York market knowledge and alternative funding arrangements
• Develop and deliver renewal presentations, financial reporting, budget reviews, and education sessions
• Foster executive-level relationships and collaborate with internal teams to streamline servicing

Requirements

• Bachelor's Degree in a business-related field or equivalent education
• 7-15 years of employee benefits experience with a brokerage
• 5+ years of recent experience independently managing accounts with minimal guidance
• Recent experience supporting New York large employer groups (100-2,000 lives)
• Strong knowledge of large group plans, products, and financial arrangements (fully insured, level, self-funded, captives)
• Active Health Insurance License
• Proficiency in Excel, PowerPoint, and Google Suite
• Strong public speaking and presentation skills

Preferred Qualifications

• Willingness to travel to New York for in-person client meetings