Senior Director, Technology

Responsibilities

• Define and deliver a multi-year technology strategy aligned to growth and customer outcomes
• Own and evolve the service catalog, including offerings, SLAs, pricing, and packaging
• Influence revenue growth, gross margin, and service profitability
• Provide senior sponsorship for the cybersecurity program and shape risk posture
• Drive S/NOC performance, SLA delivery, and incident response
• Lead enterprise architecture across cloud, data, networking, and integration
• Act as a trusted advisor to internal leaders and clients
• Lead and develop leaders across IT, architecture, operations, and security

Requirements

• 10+ years of progressive leadership in technology (IT, architecture, product, operations)
• 5+ years leading leaders across multiple functions
• Experience in MSP, MSSP, or recurring revenue service environments strongly preferred
• Proven track record delivering complex initiatives with real business impact
• Strong financial acumen including budgeting, forecasting, and ROI
• Experience with service catalogs, pricing, or productized offerings
• Experience partnering with or overseeing cybersecurity functions
• Advanced English proficiency

Preferred Qualifications

• Experience in multi-client environments and recurring revenue models
• Executive-level communication experience with boards, clients, or senior leadership

Benefits

• Aguinaldo (25 days)
• Vacation with 25% premium
• IMSS and Major medical insurance (family included)
• Monthly savings fund and pantry vouchers
• Quarterly performance bonus opportunities
• Paid life events leave (parental, marriage, bereavement)

About the Company

DYOPATH builds technology into a competitive advantage for its clients, focusing on scaling services, growing revenue, and delivering measurable outcomes through managed services and innovation.