Senior Growth Manager

About the Company

Taptap Send is a cross-border fintech building services for emerging markets, empowering families and fueling local economies. Founded by experienced entrepreneurs and backed by top-tier investors, the company operates across 6 continents to transform how money moves across borders.

Responsibilities

• Drive new customer acquisition through performance marketing, partnerships, referrals, and growth campaigns
• Increase customer engagement, retention, repeat transactions, and lifetime value
• Develop and optimize lifecycle and CRM campaigns across multiple channels
• Analyze customer behavior and identify growth opportunities through segmentation and cohort analysis
• Design and execute experiments to improve conversion, activation, and retention
• Track and report on key growth metrics, providing actionable insights and recommendations
• Collaborate with Product and Customer Support to improve the end-to-end customer experience

Requirements

• 5+ years of experience in Growth, CRM, Performance Marketing, or Customer Lifecycle Management
• Strong analytical skills with experience using data to drive decisions
• Experience in fintech, payments, remittances, or other consumer digital businesses is preferred
• Excellent cross-functional collaboration and project management skills