Senior Portfolio Solution Engineer

Responsibilities

• Deliver demonstrations that align the NICE portfolio with the customer’s business challenges
• Identify all functional and technical challenges of assigned accounts
• Manage and interpret customer requirements using astute questioning skills
• Influence and educate clients that NICE’s solution best satisfies their needs
• Lead all technical aspects of the sales process
• Assist with the definition and execution of successful proof of concepts (POC)
• Contribute in a team approach with account executives and overlay teams
• Provide product feedback and suggestions to Product house
• Respond promptly to functional and technical elements of RFIs/RFPs
• Conduct discovery conversations and needs analysis for both business and technical topics

Requirements

• Exceptional presentation and demo capabilities
• Experience customizing and building storyboards for demos and POCs
• Demonstrated success in achieving strategic deal wins
• Ability to manage multiple, complex sales opportunities simultaneously
• Communication skills suitable for C-level to front line staff
• Self-motivated, highly organized and team-oriented
• Strategic thinker with strong technical aptitude

Preferred Qualifications

• Experience with contact center technologies, workforce management, CRM, or business intelligence
• Certifications and knowledge of cloud technologies (AWS, Azure, Google)
• Experience with hardware platforms & virtualization
• Vertical market selling experience, including banking, insurance, telcos, healthcare, travel, etc.

Benefits

About the Company

NICE Ltd. (NASDAQ: NICE) is a global leader in software used by over 25,000 businesses, including 85 of the Fortune 100, to deliver extraordinary customer experiences, fight financial crime, and ensure public safety. NICE manages more than 120 million daily customer interactions worldwide, and is a recognized innovator in AI, cloud, and digital solutions with over 8,500 employees across 30+ countries. The company is committed to equal opportunity employment.