SmartRecruiters

Senior Product Designer (AI Experiences)

SmartRecruiters

Posted 10 hours ago

Employment Type

Full Time

Location

Completely Remote

Requirements

UX design, AI systems, Prototyping, Conversational design, Systems thinking, Cross-functional collaboration, Evaluation frameworks, Accessibility standards, Figma proficiency, Data analysis

Required Skills

AI Figma UX Design Conversational Systems Product Design User Research Design systems AI ethics Remote Work

Job Description

Responsibilities

  • Lead the end-to-end discovery for AI-driven experiences, including conversational challenges, broader product features, and new agents
  • Design, prototype, and validate experiences following UX best practices, SmartRecruiters product design standards, and Design System guidelines
  • Define how agents interpret intent, decide, escalate, hand off, and transition
  • Design dialogue patterns, error recovery, fallback and escalation, multi-turn flows, and reusable prompt or policy templates
  • Build and evolve evaluation frameworks by analyzing conversation logs, sentiment, behavioural data, and outcomes
  • Design experiences that extend across Microsoft Teams, Slack, SMS, WhatsApp, and partner ecosystems
  • Advocate for accessible, transparent, trustworthy, and human-centered AI experiences
  • Document playbooks, patterns, and frameworks to enable other teams to design agents
  • Partner closely with Product Designers, PMs, Engineers, and Data analysts to define use cases and refine interaction logic

Requirements

  • 5+ years of experience designing complex B2B digital products
  • 2-3+ years designing AI-powered, conversational, agentic, or multimodal experiences
  • Strong systems thinking across UI, conversational, and orchestration layers
  • Strong background in Product Design with end-to-end UX ownership
  • Solid mastery of UI and UX foundations
  • Experience collaborating with PMs, ML and Backend Engineers, Data teams, and Designers
  • Experience designing and validating complex systems involving AI, agents, or automation
  • Familiarity with Responsible AI, inclusive design, and accessibility standards
  • Proficiency with Figma and modern prototyping workflows
  • Ability to analyze qualitative and quantitative data to inform design decisions

Preferred Qualifications

  • Experience with AI-powered product design
  • Strong understanding of conversational systems
  • Knowledge of multi-agent interactions
  • Experience with cross-channel design
  • Familiarity with evaluation frameworks

Benefits

  • Competitive salaries
  • Remote-friendly culture
  • Strong internal mobility
  • Professional development opportunities

About the Company

SmartRecruiters is the Recruiting AI Company that transforms hiring for the world’s leading enterprises. Built for global scale, SmartRecruiters, an SAP company, delivers an AI-powered hiring platform that automates and optimizes the entire talent acquisition process, ensuring faster and smarter hiring decisions. More than 4,000 companies, including Amazon, Visa, and McDonald's, rely on SmartRecruiters to build winning teams. In 2025, SmartRecruiters joined SAP, the global leader in enterprise applications. Together, SmartRecruiters and SAP are accelerating the reinvention of hiring by combining cutting-edge AI innovation with the scale, reach, and resources of SAP’s ecosystem.

How to Apply

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