Senior Revenue Operations Manager

Responsibilities

• Own, monitor, and evaluate key workflows and processes related to sales, account management, and customer success
• Develop and use strong logical frameworks and first principles thinking to address thematic issues
• Manage ad-hoc data analysis to support revenue strategy
• Serve as the first point of escalation for issues related to revenue teams
• Integrate people, process, and systems strategies to drive strategic objectives
• Establish and track key performance metrics for the revenue organization
• Collaborate with Salesforce Administrator to optimize tools such as Outreach, Salesforce, and HubSpot

Requirements

• 3+ years in Management Consulting, Investment Banking, or Private Equity OR 5+ years in Revenue Operations or Sales Operations
• Business or STEM undergraduate degree required
• Strong analytical skills and high proficiency in Excel
• Experience designing and implementing processes and workflows at scale
• Strong executive presence and communication skills
• Strong business writing skills for process documentation

Preferred Qualifications

• MBA or STEM-related advanced degree
• Experience at a high-growth startup
• Proficiency with analytics tools such as Looker or Tableau

About the Company

Garner is a fast-growing healthcare technology company on a mission to transform the healthcare economy by delivering high-quality and affordable care through data-driven insights and redesigned benefits.