Senior Sales Operations Manager

Responsibilities

• Partner with Sales leaders to improve operating cadence across pipeline reviews, forecast management, territory planning, and performance tracking
• Own and optimize core sales processes, including opportunity management, stage definitions, and pipeline hygiene
• Build and maintain trusted reporting and dashboards to track pipeline health, conversion, and bookings performance
• Translate business questions into clear analyses and actionable recommendations for Sales leadership
• Identify gaps in process, data quality, and system design to drive practical solutions
• Support quota, coverage, and territory planning processes in partnership with Growth and Finance
• Improve Salesforce data quality and process consistency
• Partner cross-functionally with Marketing, Client Success, Finance, Analytics, and Enablement
• Drive adoption of new tools and workflows through documentation and change management
• Help evaluate and operationalize AI and automation use cases to improve seller productivity

Requirements

• 5+ years of experience in Sales Operations, Revenue Operations, or Growth Operations
• Strong experience supporting B2B sales organizations with pipeline management and forecasting
• Strong Salesforce background including reporting, dashboards, and workflow design
• Strong data analytics capability to turn complex data into executive-ready reporting
• Deep fluency in GTM tech stacks (Salesforce, Gong, HubSpot, etc.)
• Experience identifying and implementing process automation
• Strong executive communication and influence skills
• High-agency, ownership-oriented mindset with ability to operate in ambiguity

Preferred Qualifications

• Experience with BI tools such as Tableau or Looker
• Experience working in healthcare, benefits, or complex services environments
• Experience supporting AI readiness or sales productivity tooling
• Proficiency or willingness to learn SQL