Senior Solutions Engineer

About the Company

At Mesh, our mission is to enable consumers to pay and be paid with any asset. Mesh is bridging the gap between tokenized assets and everyday commerce by building reliable crypto payment infrastructure. Backed by PayPal Ventures, Paradigm, and Galaxy Ventures, we are building the infrastructure for the next era of the global economy.

Responsibilities

• Partner with Sales to support technical evaluations, RFPs, and proof-of-concept engagements for APAC prospects
• Lead technical demos and architecture discussions, translating customer requirements into Mesh integration strategies
• Build and present solution designs mapping Mesh's APIs, SDKs, and smart routing to customer use cases
• Guide customer engineering teams through SDK and API integration from sandbox to production
• Own the technical implementation process for APAC accounts, coordinating with US-based teams
• Serve as the first point of technical triage for APAC customer issues using Datadog and Amplitude
• Identify patterns in support requests to drive platform improvements with Product and Engineering teams

Requirements

• 5+ years in solutions engineering, technical consulting, or technical customer-facing roles
• Deep crypto-native knowledge of wallets, on/off-ramps, stablecoins, DEXs, and bridges
• Hands-on experience with APIs, SDKs, webhooks, and RESTful integrations
• Proficiency with observability and analytics tools like Datadog or Amplitude
• Ability to manage multiple customers and workstreams in a fast-paced environment
• Strong communication skills to translate complex technical concepts for different audiences
• Experience navigating the APAC crypto ecosystem and regulatory landscapes
• Ability to work with distributed teams across timezones (overlap with US PT)

Preferred Qualifications

• Experience using and creating AI-assisted workflows and automation tools
• Prior experience as an early hire or building a function from scratch at a high-growth startup