Senior Technical Product Manager

Responsibilities

• Collaborate with payment gateway providers and external partners to build and maintain strategic relationships.
• Drive integration of multiple payment gateways into Mondia systems, ensuring compatibility, security, and performance.
• Coordinate cross-functional efforts with Account Management, Finance, TAM and Engineering to deliver seamless merchant experiences.
• Work with external partners to evaluate and implement new payment methods, technologies and features.
• Provide technical consulting and project management to ensure high-quality merchant integration delivery.
• Advise on checkout experience, authentication, platform onboarding and optimization alongside Developers and TAM.
• Act as a key knowledge holder for the Mondia platform, APIs and integration best practices.
• Specify detailed requirements for the core platform and define payment standards and API implementations.
• Draft and clarify user stories to ensure clear understanding by cross-functional teams.
• Prioritise product requirements and support product development execution with Product Design, Technology and Data Science.
• Participate actively in User Acceptance Testing (UAT) to ensure product quality and specification adherence.

Requirements

• Deep knowledge of alternative payment methods and mobile carrier billing.
• Proven ability to learn technologies quickly and understand complex systems (APIs, databases, SDKs).
• Hands-on experience with REST and SOAP APIs; able to send requests and inspect responses.
• Strong understanding of API authentication methods (Basic Auth, OAuth 2.0, JWT).
• Comfortable writing small Java snippets during scoping and using online resources for support.
• Able to translate technical concepts into clear business benefits.
• Experience with Figma or similar tools for mockups when required.
• Bachelor’s degree in Computer Science, Information Technology or related field.
• Minimum ~5 years' experience managing complex integration projects and product delivery.
• Location: Dubai, United Arab Emirates (Hybrid role).

Preferred Qualifications

• Prior experience in payments platform product management or mobile carrier billing products.
• Familiarity with merchant onboarding, PCI compliance and payment security best practices.
• Exposure to data analytics/metrics for payments and A/B testing.
• Certification in product management, agile, or PM methodologies (e.g., CSPO, PMP, Scrum).
• Strong stakeholder management across commercial and technical teams.

Benefits

• Health insurance coverage
• Annual leave and paid leave
• UAE work visa sponsorship and support
• Transportation allowance or support
• Hybrid working arrangement

About the Company

Mondia Group is a global digital tech company building platforms that connect brands to people with meaningful content and services. The team in Dubai focuses on tailored, regionally compliant solutions across payments and content distribution. Mondia values innovation, collaboration and an inspiring, high-performing culture where product and technical leaders can make a direct impact on global user experiences.