Service Representative

Responsibilities

• Answer customer inquiries on benefits plans
• Process Medical/Dental Claims
• Navigate multiple record keeping systems
• Learn and retain large amounts of technical information

Requirements

• Life and Health license required
• Strong verbal and written communication skills
• Ability to multi-task and maintain high attention to detail
• Ability to work with customers of diverse backgrounds

Preferred Qualifications

• Prior customer service experience
• Medical or call center experience

Benefits

• Medical, Dental, and Vision Insurance
• Flex Spending or HSA
• 401(k) with company match
• Profit-Sharing/Defined Contribution
• PTO and Paid Holidays
• Company-paid ST and LT Disability
• Maternity and Parental Leave
• Company-paid Term Life/Accidental Death Insurance

About the Company

SISCO is a boutique third-party administrator dedicated to the administration of unique, complex plan designs. Serving over 600 employers and 1,000,000 members, SISCO focuses on administering employer plans with care, diligence, and expertise.