Service Sales Operations Specialist

Responsibilities

• Liaise with customers and Service Sales teams to support sales activity and resolve issues
• Act as key contact for internal teams (Marketing, Finance, etc.) to ensure high-quality quote and contract processing
• Support execution of budgetary and contractual quotes and create contract packages
• Partner with service teams to resolve PO expirations and manage risk cases
• Update SFDC and provide reporting for variable compensation and collections
• Handle customer billing questions and account maintenance issues
• Manage inbound calls and emails regarding service agreements and invoicing

Requirements

• BA or BS degree or equivalent work experience
• Proficiency in Microsoft Office Suite
• Excellent interpersonal, verbal, and written communication skills
• Strong organizational and project management skills
• Ability to work autonomously and within a matrix organization

Preferred Qualifications

• Experience with Siebel systems (Siebel 1 preferred)
• Knowledge of DI products, services, and GE systems
• Experience supporting field sales teams
• Understanding of Inquiry To Order (ITO) and Order to Remittance (OTR) processes
• Basic understanding of technical or medical equipment

Benefits

• Medical, dental, and vision insurance
• Paid time off
• 401(k) plan with company contribution
• Life, disability, and accident insurance
• Tuition reimbursement

About the Company

GE HealthCare is a leading global medical technology and digital solutions innovator dedicated to improving lives through groundbreaking medical technology and intelligent devices.