Truelogic

ServiceNow Implementation Specialist (WSD) – Financial Services

Truelogic

Posted 10 hours ago

Employment Type

Full Time

Location

Dubai

Job Listing No Longer Available

This job posting is no longer accepting applications. It may be more than 30 days old or the position has been filled.

Requirements

ServiceNow, ITSM, Scripting, Integration, Problem Solving, Communication

Required Skills

ServiceNow ITSM JavaScript REST SOAP IntegrationHub

Job Description

Responsibilities

  • Design and develop automated workflows within the ServiceNow WSD suite to deliver intuitive, end-to-end service delivery experiences.
  • Configure and customize ServiceNow using Business Rules, Client Scripts, UI Actions, and GlideScript/JavaScript to support complex enterprise workflows.
  • Build and maintain integrations with external systems using REST/SOAP APIs and IntegrationHub to ensure enterprise data consistency.
  • Troubleshoot technical issues, optimize platform performance, and maintain technical and process documentation.
  • Collaborate with ITSM teams and stakeholders to translate business requirements into scalable ServiceNow solutions.
  • Provide training and enablement to support teams and stakeholders to ensure adoption and effective platform usage.

Requirements

  • 3+ years of hands-on experience implementing ServiceNow solutions, with a focus on employee and technology workflows.
  • Deep experience with core ServiceNow applications supporting workspace capabilities, particularly ITSM.
  • ServiceNow Certified Implementation Specialist (CIS) certification (required).
  • Strong scripting experience using JavaScript/GlideScript within ServiceNow.
  • Experience building integrations using REST/SOAP APIs and IntegrationHub.
  • Strong problem-solving skills and ability to optimize platform performance and workflows.
  • Excellent communication skills with the ability to collaborate with technical and non-technical stakeholders.

Preferred Qualifications

  • Experience in financial services or mortgage industry.
  • Familiarity with Agile/Scrum methodologies.
  • Strong understanding of enterprise IT operations and service management.

Benefits

  • 100% Remote Work: Enjoy the freedom to work from the location that helps you thrive. All it takes is a laptop and a reliable internet connection.
  • Highly Competitive USD Pay: Earn an excellent, market-leading compensation in USD, that goes beyond typical market offerings.
  • Paid Time Off: We value your well-being. Our paid time off policies ensure you have the chance to unwind and recharge when needed.
  • Work with Autonomy: Enjoy the freedom to manage your time as long as the work gets done. Focus on results, not the clock.
  • Work with Top American Companies: Grow your expertise working on innovative, high-impact projects with Industry-Leading U.S. Companies.

About the Company

At Truelogic we are a leading provider of nearshore staff augmentation services headquartered in New York. For over two decades, we’ve been delivering top-tier technology solutions to companies of all sizes, from innovative startups to industry leaders, helping them achieve their digital transformation goals.

Our team of 600+ highly skilled tech professionals, based in Latin America, drives digital disruption by partnering with U.S. companies on their most impactful projects. Whether collaborating with Fortune 500 giants or scaling startups, we deliver results that make a difference.

By applying for this position, you’re taking the first step in joining a dynamic team that values your expertise and aspirations. We aim to align your skills with opportunities that foster exceptional career growth and success while contributing to transformative projects that shape the future.

How to Apply

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