ServiceNow Sr Developer

Responsibilities

• Design, develop, and maintain forms, flows, catalog items, integrations, etc.
• Collaborate with developers, product owners, process owners, and platform engineers to define requirements.
• Support Agile ceremonies and uphold quality assurance throughout the lifecycle
• Adhere to and enforce ServiceNow and OneGDIT best practices.
• Support platform upgrades, patching, and deployments.
• Participate in Agile software development efforts (standups, planning, grooming, estimation) to ensure quality delivery.
• Collaborate with Scrum Masters, Product Owners, and Developers.

Requirements

• 3 years of experience in prompt engineering, Now Assist and agentic AI.
• 7+ years of ServiceNow development experience within ITSM environment
• Strong understanding of ServiceNow architecture, modules, and platform capabilities
• ServiceNow Certified System Administrator (CSA) or ability to obtain CSA cert within 90 days
• Extensive experience designing forms, UI policies, client scripts, workflows, business rules, integrations, and custom applications
• Familiarity with Agile/Scrum methodologies
• Strong analytical, troubleshooting, and debugging skills
• Excellent communication and documentation skills
• Must be a U.S. person

Preferred Qualifications

• Certified Implementation Specialist – ITSM
• Certified Application Developer - ITSM
• Advanced ITSM certifications a strong plus
• ITIL v4 Certification

Benefits

• Comprehensive benefits and wellness packages
• 401K with company match
• Paid time off plans including vacation, sick, personal time, holidays, and paid parental leave
• Health, dental, and vision plan options
• Short and long-term disability benefits

About the Company

GDIT is a global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community.