Site Reliability Engineer

About the Company

OXIO is the first NeoTelco, building the world’s largest, most accessible, and insightful Telecom network. Their Carrier-as-a-Service platform, BrandVNO, allows users to spin up their own carrier from a browser, providing customizable telecom services and data extraction capabilities.

Responsibilities

• Design and implement platform on the cloud to support OXIO backend services
• Automate technical operations including deployments, scaling, and recovery
• Monitor and maintain mission-critical production infrastructure to ensure maximum uptime
• Participate in an on-call rotation and culture of continuous improvement through blameless postmortems
• Enable Engineering, Telecom, and Data Engineering teams by providing operational tools

Requirements

• Understanding of Linux/Unix systems and internals (process management, filesystems, networking)
• Proficiency in Python, Go, or Ruby and scripting in Bash or Perl
• Experience with infrastructure provisioning tools like Terraform, CloudFormation, or Ansible
• Familiarity with Docker and Kubernetes
• Experience with monitoring tools such as Prometheus, Grafana, or Datadog
• Knowledge of setting up alerts, analyzing logs, and creating observability dashboards
• Familiarity with incident management practices and on-call rotations
• Experience with CI/CD pipelines (Jenkins, GitLab CI, CircleCI)
• Hands-on experience with cloud providers (AWS, Google Cloud, or Azure)
• Knowledge of virtualization technologies and cloud-native architecture
• Understanding of TCP/IP, DNS, HTTP/HTTPS, load balancing, and firewalls

Preferred Qualifications

• Understanding of deployment strategies like canary or blue-green releases
• Familiarity with high availability and failover mechanisms
• Knowledge of IAM and zero trust principles
• Experience with distributed systems such as Kafka, Cassandra, or Elasticsearch
• Functional knowledge of SQL and NoSQL database management
• Familiarity with distributed tracing (Jaeger, OpenTelemetry) and ELK stack
• Experience with performance profiling, load testing, and bottleneck identification
• Familiarity with SaltStack for configuration management