Polygon Labs

Site Reliability Engineer

Polygon Labs

Posted 10 hours ago

Employment Type

Full Time

Location

Completely Remote

Requirements

Linux, Scripting, Communication, Problem Solving

Required Skills

Linux Scripting Blockchain Monitoring Cloud Containerization

Job Description

Responsibilities

You will support the day-to-day reliability and operations of Polygon Labs’ production systems, with responsibilities that include:

  • Monitoring production systems, alerts, dashboards, and logs across Polygon networks, including Polygon PoS and the Agglayer.
  • Assisting with incident detection, triage, escalation, and resolution under the guidance of senior engineers.
  • Supporting on-call and operational coverage through structured rotations, with training and mentorship.
  • Following, maintaining, and improving runbooks and standard operating procedures.
  • Assisting with routine operational tasks such as service restarts, upgrades, and configuration changes.
  • Helping maintain and improve monitoring, logging, and alerting systems, including dashboards for network health, RPC performance, and node metrics.
  • Learning to improve alert signal quality and reduce operational noise.
  • Supporting cloud-based and containerized infrastructure, including nodes, RPC endpoints, and supporting services.
  • Collaborating with protocol, product, and cross-functional teams to understand production issues and user impact.
  • Participating in post-incident reviews and contributing to root-cause analysis documentation.
  • Continuously building knowledge of blockchain fundamentals, distributed systems, and networking.

Requirements

  • A foundational understanding of Linux systems, processes, and basic networking concepts.
  • Familiarity with at least one scripting or programming language, such as Python, Bash, or Go.
  • An interest in site reliability, monitoring, and operating production infrastructure.
  • Clear written and verbal communication skills, with a willingness to ask questions and learn.
  • The ability to remain calm, methodical, and responsive during incidents or operational events.

Preferred Qualifications

  • Exposure to cloud platforms such as AWS or GCP.
  • Familiarity with containerization or orchestration technologies, including Docker or Kubernetes.
  • Basic understanding of blockchain or Web3 concepts, such as nodes, RPC services, or validators.
  • Experience with monitoring and observability tools such as Grafana, Prometheus, Datadog, or ELK-based stacks.

Benefits

  • Remote first global workforce
  • Industry leading Medical, Dental and Vision health insurance
  • Company matching 401k with 3% match
  • $1,500 Home Office Set Up Allowance (life-time max)
  • $200 Annual Book Allowance Program
  • $75 Monthly internet or phone reimbursement
  • Flexible Time Off
  • Company issued laptop
  • Egg freezing, mental health, and employee wellness benefits

About the Company

Polygon Labs is a global blockchain payments company building and operating infrastructure to move money instantly, reliably, and at internet scale, with the mission to move all money onchain. It is building the Polygon Open Money Stack, an open and integrated stack of services and technologies to instantly and reliably move money anywhere, and put it to work. Its infrastructure has facilitated trillions of dollars in onchain value transfer and supported millions of transactions daily for some of the globe's largest banks, fintechs, enterprises, and consumer applications.

How to Apply

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