SMB Account Executive

Responsibilities

• Pull, analyse and manipulate large datasets to extract business-critical insights
• Produce weekly, monthly and quarterly reports for the SMB portfolio
• Diagnose and resolve performance issues across assigned partner accounts
• Lead partner-focused actions to improve commercial performance
• Manage partner relationships on a case-by-case basis to unlock value
• Support the SMB Team Lead on projects, sprints and campaigns

Requirements

• BSc/BA
• Excel proficiency
• Google Sheets
• Data analysis
• Reporting skills
• Problem solving
• English fluent
• Self-starter

Preferred Qualifications

• Experience with Looker
• Experience with Power BI
• Prior account management or commercial operations experience
• Arabic language skills (advantageous)

Benefits

• Health insurance (country-specific)
• Annual leave entitlements
• Paid leave and time off for charitable causes
• Country-specific wellbeing and parental benefits (please confirm with recruiter)

About the Company

Deliveroo is a technology-driven food delivery and grocery platform focused on bringing local restaurants and retailers to customers' doors. We operate with speed, autonomy and a strong focus on product and data to improve the way people eat and shop. This role is based in Deliveroo's Dubai office and sits within the Commercial SMB team, supporting growth and performance of partner businesses across the UAE.