SMB Account Manager

Responsibilities

• Build and maintain strong relationships with a portfolio of Small and Medium Restaurant Accounts in the UAE
• Organize and conduct proactive face-to-face meetings with partners to drive engagement
• Cross-sell and upsell key Deliveroo services to maximize partner value
• Lead initiatives to improve partner performance and execute joint growth strategies
• Independently diagnose, resolve, and report on key performance KPIs within the assigned portfolio
• Proactively identify growth levers and inefficiencies to implement scalable solutions

Requirements

• BSc/BA in business, engineering, economics, or a related field preferred
• Proficiency with Excel, Google Sheets, or other formula-based tools
• Fluency in both English and Arabic
• Strong communication skills with a "get it done" mindset
• Ability to work independently as a self-starter to meet monthly targets and objectives

About the Company

Deliveroo is a technology-driven company on a mission to transform the way people shop and eat. By connecting consumers, restaurants, shops, and riders, we make access to food and products more convenient and enjoyable, bringing the neighborhood directly to your door.