Social Media Account Manager

Responsibilities

• Lead client accounts with strategy, content curation, distribution, and engagement
• Act as the primary point of contact and strategic lead for 4-8 client accounts
• Develop social strategy, content direction, and performance optimization across major platforms
• Manage influencer identification, outreach, and campaign management
• Lead client calls, presentations, and reporting discussions
• Manage projects, timelines, deliverables, and cross-functional coordination
• Identify client growth and expansion opportunities
• Monitor, analyze, and report social media data against KPIs
• Perform social listening for trending content and industry updates

Requirements

• 5-8 years of social media account management experience
• 2-3 years of agency experience required
• Strong grasp of social KPIs and performance data analysis
• Creative mindset with experience in campaign planning and idea generation
• Proven track record in social media community management and content strategy
• Excellent written communication skills for briefs, emails, and captions
• Exceptional organizational skills and confidence in client-facing roles
• Genuine curiosity about AI and new digital tools

Benefits

• Medical, dental, and vision insurance
• 401(k) with company match
• Uncapped PTO
• Parental leave
• Paid volunteer time
• Home office allowance
• Learning Credit

About the Company

SociallyIn is a 100% social media-focused agency that has been operating for 15 years. With a team of 50 people, the agency is actively investing in how AI changes the way agencies work and provides a fast-moving, experimentation-friendly environment.