Solutions Consultant

About the Company

Immersive Labs is a leading cyber resilience platform that allows organizations to test and improve their security posture against realistic cyber challenges. Trusted by over 30% of the Fortune 100, the platform helps teams, AI-enabled workflows, and leaders perform securely under pressure.

Responsibilities

• Deliver tailored product demonstrations and manage in-platform free trials for prospects
• Rank solution fit to guide sales investment and answer technical queries
• Lead customer onboarding within a strict two-month window, including kick-off and coaching sessions
• Drive platform adoption through one-to-many activities such as webinars, workshops, and digital bootcamps
• Support customer migration to the Immersive One Core platform
• Partner with Inside Sales and Customer Operations to maintain efficient sales motions
• Act as the voice of the customer to product, content, and engineering teams

Requirements

• 2+ years in sales engineering, solutions consulting, or technical customer-facing roles
• Experience in a SaaS or cybersecurity environment
• Proficiency in IT fundamentals including networking, security, databases, and software development
• Strong knowledge of information security concepts, compliance, and standards
• Proven ability to present to both technical and non-technical audiences
• Experience with high-volume, repeatable sales or onboarding motions
• Familiarity with product-led growth (PLG) models

Preferred Qualifications

• Hands-on experience with Windows & Linux operating systems
• Experience with security tools such as IDS, firewalls, anti-malware, or SIEM
• Knowledge of public cloud environments