Solutions Engineer

Responsibilities

• Be an engineering voice in the EST and EU CMS partner ecosystem
• Own communication, design, and development during the lifecycle of custom projects or CMS partner integrations
• Grow the developer community by building technical resources, tools, APIs, and documentation
• Assist in guiding a developer community supporting agentic-friendly resources
• Build technical relationships and scalable processes to guide partners through the BrightSign ecosystem
• Act as a filter for incoming partner issues to field, debug, and resolve them
• Advocate for partners across Engineering, Product, and Business teams to reduce integration friction
• Engage with Engineering teams to iterate on APIs and the ecosystem

Requirements

• 5-7 years of commercial software development or equivalent partner/solutions engineering experience
• Solid understanding of HTTP, REST, network communication stack, and TLS/SSL certificate fundamentals
• Deep experience implementing and testing REST services
• Strong programming skills in high-level languages, preferably TypeScript/JavaScript (Go, Python, or C/C++ are acceptable)

Preferred Qualifications

• Professional experience in a customer-facing partner or solutions engineering role
• Experience interfacing with embedded Linux or hardware platforms
• Experience operating in an AI-first environment using AI coding assistants like Claude Code, Copilot, or Cursor
• Working knowledge of on-device ML/AI inference concepts (vision or speech)
• Experience integrating LLM APIs or RAG patterns into developer tools
• Familiarity with agentic frameworks or protocols such as MCP

About the Company

BrightSign is the global market leader in digital signage media players, providing highly reliable, purpose-built hardware and software solutions used worldwide across many different vertical markets.