Solutions Engineer II, EMEA

Responsibilities

• Be a key member of the Echodyne sales team responsible for both pre and post-sales technical engagement with Echodyne’s customer base
• Showcase Echodyne’s products by performing on-site radar demonstrations at external events, conferences, partner, and customer sites
• Support the formation of customer and partner relationships by presenting the value that our radar products bring to their solutions and applications
• Lead installation planning and integrations, execute deployment configuration and system tuning, and provide ongoing technical support and troubleshooting
• Manage relationships with existing and potential customers and partners while at demonstrations to ensure a positive impression
• Participate in post-demo data analysis and report creation
• Support the scaling of Echodyne’s customer and partner bases by developing and maintaining training materials, including application notes and user manuals
• Help improve Echodyne’s products by regularly collecting customer feedback and interfacing with Echodyne product managers and engineers
• Up to 50% travel may be required
• Other related tasks required to fulfill the needs of the business

Requirements

• Proven track record of learning a technical product and conveying the value of that product to potential customers
• Personal integrity, trustworthiness, and respect while representing Echodyne
• Ability to multi-task, work independently, prioritize tasks, honor rules of engagement, and follow policies and procedures
• Resiliency with a positive attitude, analytical, reasoning, and problem-solving skills
• Organized and detail-oriented with excellent follow-up and decision-making skills
• Solid technical foundation and good technical writing skills
• Enthusiastic with outstanding customer-communication skills, able to convey both overviews and detailed explanations
• Must be able to regularly lift, carry and move equipment, occasionally up to 50 pounds
• Bilingual - Arabic and English

Preferred Qualifications

• Experience coordinating efforts across teams and organizations
• Experience working on a sales team
• Experience deploying or operating radar systems, especially Electronically Scanning Array radars
• Familiarity with a programming language, preferably Python or Matlab
• Experience with Linux OS and using Command Line Interface
• Basic understanding of digital signal processing; radar signal processing experience is a plus
• Comfortable troubleshooting both hardware and software issues
• Experience conducting basic data plotting and analysis
• 5+ years of experience in a quota-carrying technical role

Benefits

• Not specified

About the Company

Echodyne offers the world’s first compact solid-state true beam-steering radar for a wide range of industries and applications. Their high-performance radars work in all weather and are designed for autonomous vehicles, drones, and security for borders, critical infrastructure, and smart cities. Echodyne uniquely combines patented metamaterials technology with powerful software to create radar sensors with unprecedented performance at commercial price points. The company serves automotive, transportation, infrastructure protection, border security, smart cities, UAS, and urban air mobility markets.

Location: Remote - Middle East (workable from UAE/MENA region). Travel as required, 40-50%.