Solutions Engineer

About the Company

Telnyx is an industry leader building the future of global connectivity through a private, global, multi-cloud IP network and intuitive APIs. We aim to modernize connectivity and solve real-world problems through innovative solutions in voice, messaging, and networking.

Responsibilities

• Partner with the MENA sales team to own the technical side of customer opportunities from discovery through close
• Lead technical discovery to understand customer requirements, architecture, and business goals
• Recommend integration strategies, solution architectures, and application infrastructure using Telnyx products
• Deliver technical presentations, product demonstrations, workshops, and proof-of-concept support
• Explain Telnyx products across Voice, SIP Trunking, Messaging, Wireless/IoT, Networking, Storage, and AI
• Identify technical objections and work with Sales, Product, and Engineering to resolve blockers
• Build lightweight prototypes or demos to demonstrate product value
• Serve as the voice of the customer by sharing technical feedback with Product and Engineering teams

Requirements

• 3+ years of professional experience
• 2+ years in a client-facing technical role (Solutions Engineering, Sales Engineering, or similar)
• Strong understanding of VoIP, SIP, telecom infrastructure, networking, or cloud platforms
• Ability to translate business requirements into technical solutions
• Strong presentation and demonstration skills
• Fluency in English and Gulf Arabic
• Based in Dubai or within GMT +4 +/- 1 timezone

Preferred Qualifications

• Experience with CPaaS, UCaaS, CCaaS, or next-generation carrier technologies
• Experience with AI integrations, Voice AI, or conversational AI
• Experience building full-stack applications or working with modern programming languages and APIs
• Experience selling or supporting cloud solutions for customer engagement teams