Solutions (Presales/Sales) Engineer

Responsibilities

• Provide expert technical guidance throughout the sales cycle, addressing customer questions with clarity and confidence.
• Partner with account teams to understand use cases, uncover pain points, and design tailored solutions.
• Deliver engaging product demos, PoCs, and proofs of value that showcase DevRev’s differentiators and business impact.
• Contribute to RFP/RFI responses and create compelling proposals aligned to customer needs.
• Build strong relationships as a trusted technical advisor and ensure smooth handoffs to Customer Success.
• Translate business challenges into DevRev-aligned architectures and scalable solutions.
• Support customization, integrations, and configurations in collaboration with Product and Engineering.
• Provide early-stage onboarding support and issue resolution when needed.
• Equip partner SEs, resellers, and integrators to independently drive sales.
• Deliver workshops, bootcamps, certifications, and co-create joint service offerings.
• Train sales teams on product updates, technical capabilities, and competitive positioning.
• Develop technical playbooks, demo assets, guides, and case studies.
• Monitor competitor offerings and share insights to influence strategy.
• Mentor peers and foster a culture of collaboration and learning.

Requirements

• Bachelor’s or Master’s degree in Computer Science, Engineering, or related field
• 5+ years of experience in Solutions / Sales Engineering, ideally within B2B SaaS
• Proven track record delivering demos, workshops, technical proposals, and proofs of value
• Familiarity with enterprise sales methodologies (e.g., Command of the Message, MEDDICC)
• Strong discovery and consultative selling mindset
• Excellent communication and storytelling abilities
• Skilled presenter and whiteboard communicator
• Effective cross-functional collaborator across Sales, Product, and Customer Success
• Adaptive in unstructured environments; flexible team player
• Strong technical acumen across APIs, integrations, DevOps, cloud platforms, and modern SaaS stacks
• Experience consuming APIs and webhooks (e.g., Postman) and configuring integrations
• Familiarity with major cloud platforms (AWS, Azure, GCP) and basic database querying with SQL
• Willingness to travel up to 50% as needed
• Fluent in Arabic and English

Preferred Qualifications

• Proficiency in Python or JavaScript/TypeScript
• Exposure to DevOps tools (Jira, GitHub), CRM & CX platforms (Salesforce, Zendesk, ServiceNow), and low-code platforms
• Experience with GenAI tools (e.g., Cursor, VS Code + Copilot), prompt design, and LLM-based workflows (chatbots, ticket deflection, AI assistants)

Benefits

Benefits are not explicitly listed in the description.

About the Company

DevRev is building the future of work through "Computer" – your AI teammate. Computer unifies data across workspace tools, delivers actionable insights, and connects teams for genuine collaboration. DevRev empowers organizations to break down silos, improve teamwork, and solve bigger business challenges. Trusted by global companies and backed by Khosla Ventures and Mayfield, DevRev has raised $150M+ and is 650+ strong, spanning eight global offices. The company prioritizes a culture of being hungry, humble, honest, and working with heart, fostering collaboration and customer-centric success.