Spanish Interpreter

Responsibilities

• Answer calls professionally and adhere to the Interpreter's code of conduct
• Take accurate notes during calls and render all messages completely without adding, omitting, or substituting
• Apply specialized healthcare and medical terminology during interpretation sessions
• Facilitate communication between Limited English Proficient individuals and clients with accuracy and completeness
• Maintain compliance with dress code requirements for video remote interpreting
• Participate in internal professional training and pursue additional certifications
• Report to team leaders and provide the highest level of customer service

Requirements

• Fluent in English and native in Spanish-Puerto Rico
• 1+ years of OPI/VRI experience with a recognized interpretation company
• Strong knowledge of medical terminology; legal terminology knowledge is a plus
• High school diploma in your native language
• High emotional intelligence and tolerance for diverse cultures
• Excellent communication, listening, note-taking, and memory retention skills
• Healthcare industry certifications (PICSI, ALTA, HIPAA, etc.) preferred
• Wired internet connection with minimum 10 Mbps download and 3 Mbps upload speeds
• Windows 10 or higher with dual core 2 GHz processor and 8 GB RAM minimum
• Wired noise-cancelling headset with built-in microphone; no wireless or Bluetooth devices permitted
• Single computer or laptop operating in High Performance mode with power adapter plugged in

Benefits

• Fully remote position with flexible full-time or part-time scheduling
• Immediate availability to start after onboarding
• Internal certified training provided
• Monthly fee payments with contract-based employment
• Supportive team environment with established corporate culture

About the Company

Future Group Translation and Localization Services, founded in 1994, is one of the world's most trusted translation and localization providers. With ISO certification, high-tech translation memory software, and access to translators for any language and business application, Future Group has built a reputable presence across the global language services market.