Spanish VRI/OPI Interpreter

Responsibilities

• Provide accurate Spanish-English interpretation via phone (OPI) and video (VRI) for healthcare and medical clients
• Render all messages completely and accurately without adding, omitting, or substituting content
• Apply professional standards of practice and interpreter code of conduct during all calls
• Take detailed notes during calls to ensure precise information retention
• Facilitate communication between Limited English Proficient patients and healthcare providers
• Participate in internal professional training and pursue additional certifications
• Report to team leaders and maintain compliance with dress code for video sessions

Requirements

• Native fluency in Spanish and fluent English proficiency
• 1+ years of professional OPI/VRI interpretation experience with a recognized interpretation company
• Strong knowledge of medical terminology; legal terminology knowledge is a plus
• High school diploma or equivalent
• High emotional intelligence and cultural sensitivity
• Excellent listening, note-taking, and memory retention skills
• Healthcare industry certifications (PICSI, ALTA, HIPAA, etc.) preferred

Preferred Qualifications

• Wired internet connection with minimum 10 Mbps download and 5 Mbps upload (Wi-Fi not permitted)
• Windows 10 or higher with dual core 2 GHz processor (Intel Core i5 or superior)
• 8 GB RAM minimum; computer must run in "High Performance" mode
• Noise-cancelling wired headset with built-in microphone (no Bluetooth or wireless)
• Single computer or laptop only; no tablets, phones, Chromebooks, or external devices

About the Company

Future Group Translation and Localization Services, founded in 1994, is one of the world's most trusted language service providers. With ISO certification and high-tech translation memory software, the company delivers professional interpretation and localization services across the globe.