Sr Area Service Leader

GE HealthCare

Completely RemoteFull TimeHealthcare & Telemedicine
Posted Today

Job description

Responsibilities

  • Own and manage customer relationships across designated territories
  • Lead and coach technical teams including Biomedical Technicians and Field Engineers
  • Drive profitability and service delivery in line with contractual commitments
  • Manage resource planning, installation, and escalated service calls
  • Ensure service delivery meets SLA targets
  • Execute on recalls and PMs
  • Manage on-call processes

Requirements

  • Bachelor's degree or high school diploma with 4 years related experience
  • Previous people leadership experience
  • Strong interpersonal and leadership skills
  • Ability to analyze and resolve technical or business issues
  • Ability to document, plan, and execute programs

Preferred Qualifications

  • Prior experience managing a Field Service team in equipment maintenance
  • GE Healthcare Service or Operational experience
  • Prior field sales or field service experience

Benefits

  • Medical, dental, and vision insurance
  • Paid time off
  • 401(k) plan with company contribution
  • Life, disability, and accident insurance
  • Tuition reimbursement

About the Company

GE HealthCare partners with customers to fulfill healthcare's greatest potential through groundbreaking medical technology, intelligent devices, and care solutions.

Skills & tools

Service ManagementField serviceHealthcare Technology

What the team is looking for

Use this list as a quick fit check before you apply.

  1. 01Bachelor's degree or 4 years related experience
  2. 02Previous people leader experience
  3. 03Strong communication skills
  4. 04Problem-solving ability
  5. 05Project leadership experience
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