Sr. Director of Strategic Partnerships

About the Company

Octave is a modern behavioral health practice creating a new standard for care delivery that’s both high-quality and accessible. With in-person and virtual clinics in multiple states, the company offers evidence-based individual, couples, and family therapy, while pioneering relationships with payers to make care more affordable through insurance.

Responsibilities

• Serve as the primary owner of the relationship with Evernorth, acting as the central point of contact and accountability
• Build and maintain strong, trust-based relationships with external stakeholders
• Translate partner needs into clear internal priorities across operations, product, engineering, and finance
• Monitor and report on key partnership metrics and outcomes
• Identify opportunities to deepen and expand the partnership over time
• Manage and grow a high-performing team, including hiring, training, and development
• Implement best practices and monitor KPIs to achieve operational excellence

Requirements

• 8–12 years of experience in account management, strategic partnerships, or related roles
• Mandatory experience in healthcare or health tech
• Proven experience managing large, complex external partnerships or enterprise accounts
• Experience working cross-functionally with product, operations, and engineering teams
• Strong operational mindset with a focus on execution and driving outcomes
• Ability to work effectively in a matrixed environment and influence without authority
• Proficiency in using AI tools in day-to-day workflows

Preferred Qualifications

• People management experience
• Prior experience with AI tools for research and iteration

Benefits

• Medical, Dental, and Vision coverage
• 401(k) with traditional and Roth options
• Generous paid time off and company holidays
• Paid parental bonding leave
• Professional development reimbursement
• Remote work stipend and monthly internet/phone reimbursement