Staff Backend Engineer, Messaging

Responsibilities

• Own backend components of the Messaging platform: business logic, APIs, data models, and supporting infrastructure.
• Design, implement, and operate production-grade services using TypeScript and GraphQL.
• Architect scalable messaging workflows to handle growing volume, complex orchestration, and new product requirements.
• Build and maintain production AI/LLM integrations for message orchestration, prompt handling, and response processing.
• Design and optimize Postgres schemas and queries for messaging state, auditing, and performance at scale.
• Implement testing, monitoring, and observability to improve reliability and developer velocity.
• Create reusable abstractions and internal tools to accelerate development across the platform.
• Lead technical projects end-to-end and mentor other engineers.

Requirements

• 8+ years of backend or full-stack engineering experience, preferably in SaaS.
• Strong production experience building services with TypeScript and GraphQL.
• Hands-on experience with Postgres: schema design, indexing, and performance tuning.
• Practical experience shipping and operating AI/LLM-powered features in production.
• Solid fundamentals in distributed systems, APIs, data modeling, and reliability.
• Proven track record designing and scaling backend systems at production scale.
• Experience with testing, monitoring, and observability best practices.
• Ability to work from our Dubai office (hybrid) and collaborate across teams.

Preferred Qualifications

• Experience with Node.js runtime and server-side TypeScript patterns.
• Familiarity with cloud platforms (AWS/GCP) and infrastructure-as-code.
• Background building high-throughput messaging, queuing, or event-driven systems.
• Prior experience in insurance, fintech, or regulated industries is a plus.
• Experience leading technical design reviews and mentoring senior engineers.

Benefits

• Comprehensive health and medical insurance plans.
• Dental/vision coverage options and life insurance.
• Annual leave and paid time off; flexible vacation policy.
• Annual ticket / flight allowance and end-of-service gratuity.
• Competitive compensation and equity opportunities.

About the Company

Assured builds modern software that transforms claims processing for large insurers. Our platform spans claimant experiences, backend decisioning, and ML-driven fraud detection to make claims faster, fairer, and more scalable. The Messaging team powers critical communications used across our products; this role will be based in Dubai (hybrid) and work closely with product, infrastructure, and data teams to deliver reliable, secure, and efficient messaging at scale.