Staff Product Manager, Conversational AI

Responsibilities

• Lead product strategy for Ask Acorns, defining its evolution as an intelligence layer across Acorns and Acorns Early brands
• Own and drive the Ask Acorns roadmap in partnership with Financial Planning, Financial Products, Families, and Growth teams
• Partner with design to craft the AI's voice, tone, persona, and edge-case handling
• Build strategy for AI skills including memory, longitudinal understanding, proactivity, and conversation threading
• Establish quality and performance bars for latency, reliability, and infrastructure in partnership with engineering
• Define success metrics and evaluation infrastructure using conversation transcripts and system instrumentation
• Drive new ways of working to improve the speed and quality of AI product development

Requirements

• 10+ years of product management experience
• 2+ years building and shipping conversational AI products
• Deep understanding of conversational AI systems, including prompt engineering, memory, guardrails, and evals
• Strong data instincts and ability to analyze performance depth
• Experience working in regulated environments
• Ability to define clear product strategy and translate it into actionable roadmaps
• Strong executive presence and communication skills
• Hands-on experience with AI tools for prototyping and testing

Benefits

• Competitive salary and stock options
• Comprehensive benefits package for you and your family
• Flexible work location, hours, and paid time off
• 401(k) matching
• Monthly Acorns account contribution & GoHenry account for your family
• Mindfulness and Financial Wellness resources (Headspace and Addition Wealth)
• Acorns Career Development Program and Roots Leadership Program

About the Company

Acorns is a financial wellness app that helps everyday people and families save and invest money for the long term. Since 2014, Acorns has grown into a global company with multiple life-stage products serving the needs of kids, teens, adults, and parents.