Staff Solutions Engineer

Staff Solutions Engineer - Dubai

Responsibilities

• Support field sales in helping customers understand the value of the Kong API Management platform.
• Understand and help establish customer requirements and grow trusted client relationships throughout the entire sales lifecycle, from initial product reviews to production.
• Support PoCs throughout the entire evaluation process.
• Ensure 100% customer satisfaction across assigned set of accounts.
• Prioritize customer needs and coordinate with support, product, and engineering teams to help support customer needs.
• Create technical documentation for DevOps, implementations, and services engagements.
• And any additional tasks required by manager.

Requirements

• 5+ years software engineer and/or sales engineer management experience at SaaS, Open Source or Enterprise Software company.
• Solid understanding of cloud computing trends and open source business models.
• You are a strong listener and communicator.
• You can confidently lead a discussion with a group of Product Managers, Engineers, and Executives.
• Enthusiasm for working in a high profile, fast-paced startup culture.

Preferred Qualifications

• Experience with Kubernetes.
• Experience with Docker.
• Fluent working on Linux OSes.
• Familiarity with CD/CI pipeline.
• Any knowledge on DCOS/Mesos and Docker Swarm is a plus.

Benefits

• Work remotely from Dubai.

About the Company

Kong creates software and managed services that connect APIs and microservices natively across and within clouds, Kubernetes, data centers and more using intelligent automation. Built on an open source core, Kong’s service connectivity platform enables digital innovation by allowing organizations to reliably and securely manage the full lifecycle of APIs and services for modern architectures, including microservices, serverless and service mesh. By providing developer teams with unprecedented architectural freedom, Kong accelerates innovation cycles, increases productivity, and seamlessly bridges legacy and modern systems and applications. For more information about Kong, please visit konghq.com or follow @thekonginc on Twitter.