Strategic Account Manager

Responsibilities

• Own full commercial relationships with global financial institutions including renewals, expansion, and retention
• Monitor account health across commercial, operational, and relationship dimensions; identify risks early and build intervention plans
• Design and deliver executive business reviews focused on compliance posture, regulatory risk, and platform value
• Drive inbound expansion deals independently and collaborate with Account Executives on strategic accounts
• Own client-facing communication during delivery issues, track commitments, and hold internal teams accountable to resolution
• Accurately forecast ARR churn risk and develop mitigation plans using account health data and delivery performance indicators

Requirements

• Deep knowledge of enterprise compliance technology and unified controls frameworks
• Understanding of financial services regulatory environments across banking, hedge funds, asset management, and energy sectors
• Proven multi-stakeholder account management experience at regulated financial institutions
• Full commercial lifecycle management experience for enterprise SaaS including renewals, negotiations, and churn forecasting
• Strong escalation management and operational accountability with minimal manager oversight

Benefits

• Fully covered health coverage for employee and family
• Generous time-off policy and flexible work schedule
• Highly competitive compensation
• Global mission with passionate community and high impact potential

About the Company

Behavox provides a data operating platform that organizes enterprise data into actionable information. The company builds multilingual, AI/ML-based solutions for risk, compliance, revenue maximization, and value creation across global enterprises.