Strategic Account Manager

Responsibilities

• Own the full commercial relationship, delivery outcomes, and strategic growth for a portfolio of global financial institutions
• Monitor account health and identify commercial, operational, and relationship risks early
• Design and deliver executive business reviews on compliance posture, regulatory risk, and platform value
• Lead all renewals, build retention strategies, forecast ARR churn risk, and close expansion deals
• Own client-facing communication during delivery issues and ensure internal commitments are fulfilled

Requirements

• Deep working knowledge of enterprise compliance technology and unified controls frameworks
• Strong understanding of the financial services regulatory environment across banking and asset management
• Proven multi-stakeholder account management experience at regulated financial institutions
• Track record owning the commercial lifecycle for enterprise SaaS including renewals and expansion
• Demonstrated escalation management and operational accountability across complex workstreams

Benefits

• Fully covered health coverage for employee and family
• Generous time-off policy and flexible work schedule
• Highly competitive compensation

About the Company

Behavox is a data operating platform that organizes enterprise data into actionable information to protect and promote business growth. The company builds multilingual, AI/ML-based solutions for risk management, compliance, revenue maximization, and value creation across global enterprises.