Strategic Accounts Director

About the Company

Garner is a fast-growing healthcare technology company on a mission to transform the healthcare economy. We partner with employers to redesign healthcare benefits using data-driven insights, guiding employees to higher-quality, lower-cost care.

Responsibilities

• Own the process to retain and upsell large employer clients (1,000 - 5,000 lives)
• Collaborate with account managers to ensure excellent client experiences
• Act as a strategic partner on plan design, cost trends, and plan performance
• Establish and manage strategic broker and client relationships
• Monitor client health and execute plans to address account risks
• Resolve strategic problems to ensure value delivery to employers and members
• Partner with product, data, and technology teams to deliver customized ROI reports

Requirements

• 7+ years of experience in commercially-oriented account management or sales in the employee benefits space
• Deep knowledge of health plan design and benefits strategy
• Proven track record of achieving retention and upsell targets
• Ability to thrive in an ambiguous, fast-paced startup environment
• Excellent communication and presentation skills
• Strong problem-solving abilities

Benefits

• Total compensation range of $190,000 - $250,000 (base + bonus)
• Equity incentive plan
• Flexible PTO
• Medical, Dental, and Vision plan options
• 401(k) with company match
• Flexible spending accounts
• Teladoc Health access