Strategic Accounts Executive

About the Company

Garner is a fast-growing healthcare technology company on a mission to transform the healthcare economy. We partner with employers to redesign healthcare benefits using data-driven insights, guiding employees to higher-quality, lower-cost care.

Responsibilities

• Own the process to retain and upsell Garner’s small and mid-market employer clients (250 - 1,000 lives)
• Collaborate with Account Managers to ensure clients receive an excellent experience and achieve expected results
• Serve as the client’s trusted strategic partner on plan design, bending cost trends, and driving plan performance
• Establish and manage key strategic broker and client relationships
• Monitor overall client health, anticipate strategic needs, and execute proactive plans to address key account risks
• Partner with finance, product, data, and technology teams to deliver reports demonstrating Garner's value and ROI
• Drive improved Net Revenue Retention and other KPIs for your book of business

Requirements

• 4+ years of experience in a commercially-oriented consultant/broker, account management, or sales role in the employee benefits space
• Deep health plan design and benefits knowledge
• Proven results of achieving retention and upsell targets year over year
• Self-starter mentality with ability to work in a fast-paced startup environment
• Excellent communication, presentation, and articulation skills
• Ability to solve problems in ambiguous strategic situations