Strategic Operations Associate

About the Company

Prompt is revolutionizing healthcare by delivering highly automated, modern software to rehab therapy businesses, the teams within them, and the patients they serve. We aim to redefine what healthcare software should look and feel like by eliminating inefficiency and enabling providers to deliver better care.

Responsibilities

• Partner with the VP of Operations to scope, coordinate, and execute strategic projects
• Manage cross-functional initiatives involving Sales, Marketing, Customer Success, Product, Finance, and Operations
• Support go-to-market strategy including pricing, packaging, and competitive positioning
• Conduct market research on industry trends, customer segments, and competitors
• Perform TAM and market opportunity analysis to evaluate growth areas
• Use data to support strategic recommendations and business cases
• Synthesize information into concise updates, memos, and presentations
• Use AI tools to accelerate research and improve the quality of strategic work
• Create systems for tracking projects, decisions, and timelines

Requirements

• 3–5 years of experience in operations, strategy, consulting, or business operations
• Strong quantitative and analytical skills
• Proficiency in Google Sheets or Excel
• Ability to conduct market and competitive research
• Fluency in using AI tools for research and analysis
• Strong project management and stakeholder coordination skills
• Excellent written and verbal communication skills
• Ability to operate effectively in ambiguous environments

Benefits

• Competitive salaries
• Potential equity compensation
• Flexible PTO
• Medical, dental, and vision insurance
• Company paid disability and life insurance
• Company paid family and medical leave
• 401k
• Discounted pet insurance
• FSA/DCA and commuter benefits