Strategy & Operations Associate

Responsibilities

• Develop data-backed recommendations for executive decision-making: go-to-market plans, operational scaling, and customer success initiatives focused on the UAE / MENA region.
• Define, lead, and execute cross-functional projects from problem definition through implementation (market entry assessments, partnership evaluations, pilot programs).
• Analyze sales and pilot data to quantify value propositions and support regional sales teams in proving ROI to customers.
• Build and maintain dashboards and reports to track KPIs, performance trends, and operational health.
• Partner with leaders across Sales, Product, and Customer Success to translate strategy into measurable initiatives and to operationalize outcomes.
• Drive process improvements and help set organizational goals and strategic roadmaps.

Requirements

• 2-5 years experience in management consulting or investment banking
• Structured problem solver
• Strong analytical mindset
• Proficiency with Google Sheets
• SQL knowledge (preferred)
• Data visualization and dashboard experience
• Excellent communication skills
• Self-starter, bias to action

Preferred Qualifications

• Experience at a B2B SaaS company
• Startup experience or fast-paced scale-up background
• Prior work in GCC / UAE markets

Benefits

• Comprehensive medical insurance (employee)
• Annual leave and paid time off
• Competitive salary and performance incentives
• Opportunity to work on cross-functional initiatives in a high-impact role

About the Company

Mashgin builds AI-powered checkout systems used by major venues, retailers, universities, and transportation hubs. The technology enables ultra-fast, automated checkout experiences by recognizing items placed on kiosks. Mashgin is a well-funded, profitable Series B company focused on delivering real-world impact through reliable AI products. This role is based in Dubai (hybrid), supporting regional expansion across the UAE and MENA.