Supplier Relations Manager

Responsibilities

• Establish and develop relationships and service level agreements with ISPs, Carriers, and Telecom and Equipment organizations within the designated countries and region.
• Serve as the "go to" expert for Expereo’s Internet services in your countries of responsibility.
• Regularly assess Expereo’s cost profile with local providers and identify cost-saving initiatives.
• Responsible for quality checks, pricing negotiation, and coordination with Sales and Service Delivery teams.
• Prepare supplier partner communication plans and contract options by negotiating and reviewing terms and conditions with suppliers.
• Collaborate with internal teams to execute negotiation strategies for pricing, process, service, and quality improvements.
• Own supplier relationship management and ensure supplier development.
• Initiate day-to-day follow-ups with suppliers.
• Review operational and commercial performance of carriers/providers, initiate improvements, and adjust preferences as needed.
• Monitor new regional developments in service technologies, pricing, service levels, and regulatory environment.
• Act as an interface between Expereo and supplier partners within the designated region and support operational escalations.
• Ensure records of supplier partners, products, services, pricing, and relevant details are properly administrated in Expereo systems.

Requirements

• College degree or higher educational level.
• Minimum 2 years’ working experience, preferably in telecommunications.
• Customer-focused with strong communication skills; enjoys building and maintaining relationships.
• Proficiency in English communication.
• Negotiation skills.
• Thrives in a fast-paced, dynamic environment.
• Accurate, well-organized, persistent, and results-driven.

About the Company

Expereo is the intelligent internet company that connects people, places, and things anywhere. We empower global companies to be future-ready, meeting current business demands and accelerating performance and growth for tomorrow. We deliver secure, global network connectivity to enterprise and government sites in 600,000 locations across 190 countries, providing the services a network needs — from design and deployment to management. Our offices span the Netherlands, United Kingdom, Poland, United States, Singapore, Philippines, United Arab Emirates, Argentina, Brazil, and Spain.